Paul is an Industrial / Organizational Psychologist with over 16 years of experience measuring and evaluating the impact of training. He's been an expert measurement consultant for companies like American Express, Verizon, and Nissan, as well as a sought-after speaker, thought leader, and industry influencer in all things training measurement. His goal is to show the value and ROI of your initiative, and finally make all your stakeholders realize that not only can they afford to have your training - but they can't afford not to have your training.
MEASURING AND MAXIMIZING TRAINING IMPACT: Bridging the Gap Between Training and Business Results was peer-reviewed and published by Macmillan in 2014 (you know - the ones that publish the dictionary). It gives you everything you need to simply, but comprehensively measure the impact of all your training initiatives. It adds a ground-breaking new Level 6 to the traditional 5 levels of evaluation that goes beyond ROI and tells you how to maximize the impact of your training in the future.
Our impact and ROI case studies are published in industry magazines (won Training Industry's Top Ten Articles of 2019) and have helped clients win industry awards like Brandon Hall 2019 "Best Advance in Measurement", ROI Institute's "Best Research Study", ATD Best 2019, and Training Top 125. The key to a winning training program is the ability to show observable improvement and tangible business results. Smile sheets and testimonials no longer suffice. In today's landscape you have to show a powerful impact to the business bottom line.